Legal

Refund Policy

Effective Date: January 1, 2025

Overview

At Intellinesia Labs (OPC) Private Limited, we want you to be satisfied with the Wacht platform services. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting them.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all new subscriptions. This means:

  • You can request a full refund within 14 days of your initial subscription purchase
  • The 14-day period starts from the date of purchase
  • This applies to first-time subscribers only

Subscription Renewals

Refunds are generally not provided for renewal periods. You can cancel your subscription at any time to prevent future charges.

How to Request a Refund

To request a refund:

  1. Contact our support team at support@wacht.dev
  2. Include your account email and order/invoice number
  3. Explain the reason for your refund request

Contact Us

Email: support@wacht.dev

Intellinesia Labs (OPC) Private Limited